Privacy Policy

Touchstone Institute ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information through this website (the "Site"), in accordance with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

When you submit the "Book a Demo" form on this Site, we collect the information you provide: your name, email address, organization, phone number (optional), and any message you include. We do not use cookies, analytics, or third-party tracking on this Site beyond what is strictly necessary for it to function.

2. How We Use Your Information

• To respond to your inquiry and schedule a demonstration of Conduit.
• To provide information about the Conduit products or services you requested.
• To improve our understanding of interest in Conduit across regulators, licensing bodies, and healthcare workforce programs.

We do not sell or rent your personal information to third parties.

3. Disclosure of Information

We may share your information with Touchstone Institute staff and contractors involved in responding to your request. We do not disclose your information to third parties except as required by law or as necessary to provide the services you requested.

4. Data Retention

We retain the information you submit only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law.

5. Your Rights

Under PIPEDA, you have the right to access the personal information we hold about you and to request that we correct any inaccuracies. To exercise these rights, contact us at hello@tsinconduit.ca.

6. Security

We use reasonable administrative and technical safeguards to protect the information you provide. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Conduit Products Have Their Own Privacy Terms

Once you sign in to and use an individual Conduit product, your use of that product — and any personal information collected within it — is governed by that product's own privacy terms and by any agreement between Touchstone Institute and your organization, not by this Privacy Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at hello@tsinconduit.ca.